Hydro One

Description (Service) Electric transmission and distribution utility company * no walk-in service available  
For detailed hydro outages map click here * can register for free Power Outage Alert Service by visiting MyAccount from website to receive texts and/or emails to obtain updates on restoration times during power outages
Service Details
Hours Billing and Service: Mon-Fri 7:30 am-8 pm, Sat 9 am-3 pm * Power Outage/Emergency: Mon-Sun 24 hours
Areas Served Ontario
Eligibility No restrictions
Application Call or visit website for information
Languages English ; French
Fees Service
Address and Location
Located In Community Toronto Downtown
Address & Map
Toronto, ON
Mailing Address c/o Hydro One Networks 
PO Box 4102 
Station A 
Toronto, ON M5W 3L3
Physical Access Not Applicable
Contact Information
Office Phone Administration 1-877-955-1155
Toll Free Phone Report a Power Outage and Emergency Inquiries 1-800-434-1235 * Billing and Service Inquiries 1-888-664-9376
Fax 905-944-3251
E-Mail customercommunications@HydroOne.com
Website www.hydroone.com