| Ad Standards | Toronto |
Receives complaints about paid advertising in all media, administers the Canadian Code of Advertising Standards |
| Alcohol and Gaming Commission of Ontario, Head Office | Toronto |
Provincial regulatory body * regulates the sale, service and consumption of beverage alcohol * regulates and licenses casino gaming, charitable gaming, lotteries and horse racing * addresses complain ... |
| Automobile Protection Association | Toronto |
Consumer information and advocacy regarding automotive industry * free legal advice to members, nonmembers receive basic information * publishes Lemon Aid, guide to new and used car recommendations, ... |
| Canada. Office of the Veterans Ombudsman | Ottawa |
The Veterans Ombudsman is an impartial arms-length and independent officer who is directly accountable to the Minister of Veterans Affairs. As an independent voice, the Ombudsman works to ensure the f ... |
| Canadian Food Inspection Agency, Mitchell District Office, Animals, Importation and Exportation | West Perth |
Federal animal health protection offering inspection programs related to animals across Canada. Sets, inspects and enforces standards for animal health. Complex mandate includes inspection of federall ... |
| College of Audiologists and Speech Language Pathologists of Ontario | Toronto Downtown North |
Provincial regulatory college for the professions of audiology and speech-language pathology * handles consumer complaints |
| College of Early Childhood Educators | Toronto |
Regulates and governs Ontario's early childhood educators * sets registration requirements, and ethical and professional standards * receives complaints, undertakes discipline process * online ... |
| College of Physicians and Surgeons of Ontario | Toronto Downtown Central |
Provincial medical regulatory board * investigates complaints relating to doctors' services or conduct * physician search available on website |
| College of Psychologists of Ontario (The) | Toronto Downtown North |
Regulates psychologists and psychological associates * investigates consumer complaints * educational materials and information for the public and professionals * directory of members available on th ... |
| College of Registered Psychotherapists of Ontario | Toronto Downtown |
Establishes professional practice standards, regulations, statutory programs, and disciplinary processes to govern psychotherapists in Ontario * maintains a public register of members |
| Fair Practices Commission | Toronto Downtown |
Ensures fair practices at the Workplace Safety and Insurance Board * receives complaints from injured workers, employers and service providers * helps to resolve concerns about alleged unfair practice ... |
| Information and Privacy Commissioner of Ontario | Toronto Downtown |
Oversees Ontario's Personal Health Information Protection Act, Part X of the Child, Youth and Family Services Act as well as the provincial and municipal Freedom of Information and Protection of Priva ... |
| Insurance Bureau of Canada, Ontario Head Office, Consumer Information Centre | Toronto |
Handles questions and concerns about automobile, property and liability insurance * information on loss prevention, safety tips * presentations to community groups on insurance related topics Communi ... |
| Ombudsman for Banking Services and Investments, Toronto | Toronto Downtown |
Independent organization that investigates customer complaints against financial service providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and ... |
| Ontario Motor Vehicle Industry Council | Toronto |
Administer and enforces Motor Vehicle Dealers Act (MVDA) * ensures registration of dealers and salespersons * inspects dealerships * receives consumer complaints * conducts investigations and prosecu ... |
| Ontario. Ministry of Education, Central East Region, Child Care Quality Assurance and Licensing | Toronto |
Licences and inspects all group child care programs including child care centres and home child care agencies * online child care finder includes licensing reports * assesses licensed programs in acco ... |
| Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario | Toronto |
Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation * attempts to mediate complaints arising from regulated sectors of the marketplace ... |
| Ontario. Ministry of Long-Term Care, Long-Term Care Family Support and Action Line | Toronto Downtown Central |
Government service concerning long-term care homes and Home and Community Care Support Services (HCCSS) in Ontario * handles concerns and registers complaints about long-term care homes and HCCSS * in ... |
| Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit | Toronto |
Regulates the rights and responsibilities of landlords and tenants in residential properties * responds to complaints about offences under the Residential Tenancies Act * investigates complaints up t ... |
| Ontario. Ministry of the Attorney General. Office of the Public Guardian and Trustee | Toronto |
Manages financial and/or personal affairs of persons who are mentally incapable where no one else is able to do so * makes medical treatment decisions for persons who are mentally incapable where no o ... |