Egale Canada Human Rights Trust

Site: Counselling Centre and Drop-in

Service: Egale Youth OUTreach

Description (Service) Drop-in centre, counselling services and support for LGBTIQ2S youth * intake, assessment and individualized support plan * information and referral to emergency shelter, housing options * assistance in applying for government health (OHIP) and social assistance programs (OW, ODSP) * assistance in obtaining identification and/or legal support in amending sex markers on official documentation * employment assistance including resume and job search coaching, and referrals * food, TTC tokens and other basic necessities

Counselling Centre -- immediate crisis response and counselling * suicide prevention, intervention and follow-up care * individual mental health counselling * group counselling * family counselling * addiction and mental health supports * medical, dental and legal aid referrals * exploration of education opportunities, including high school, postsecondary and trades programs * gender affirmation, community acceptance support and counselling, including transition planning and trans literacy seminars * group discussion, counselling and learning activities

LGBTQI2S Seniors Resource Map -- online map of programs and services across Canada

Member agency of Toronto Drop-in Network (TDIN)
Service Details
Hours Drop-in centre, counselling and case management -- Mon, Wed, Thu 10 am-7:30 pm; Tue 2:30 pm-7:30 pm; Fri 10 am-5:30 pm
Areas Served Toronto
Eligibility Ages: 16 year(s) - 29 year(s) 
Lesbian, gay, bisexual, trans, intersex, queer, questioning and Two-Spirit (LGBTIQ2S) youth 16-29 years who are homeless, vulnerably housed, or at risk of homelessness
Application Call, email or drop in
Languages English ; Farsi - Counselling ; Spanish - Counselling
Fees None
Address and Location
Located In Community Toronto Downtown East
Address & Map
290 Shuter St, Level 1
Toronto, ON M5A 1W7
View Google Map
Intersection Parliament St and Shuter St
Mailing Address 185 Carlton St 
Toronto, ON M5A 2K7
Physical Access Wheelchair accessible automatic main entrance
Contact Information
Office Phone 416-964-7887 ext 9
Toll Free Phone 1-844-443-4253 ; 1-844-44-EGALE
Fax 1-888-990-0585
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Lucy Gallo, Program Manager; Email:
Alternate Contact Clare Nobbs, Director of Transitional Housing; Email: